Shipping policy

🚚 Shipping Policy (UK Only)

1. Shipping Locations

We currently ship within the United Kingdom only. International shipping is not available at this time.

2. Processing Times

Orders are processed within 1–5 working days. During busy periods (sales, holidays, new drops), processing may take slightly longer.

You’ll receive a confirmation email once your order has been dispatched.

3. Delivery Times

Estimated delivery times after dispatch:

Standard Delivery: 2–5 working days

Please note: delivery times are estimates and may vary due to courier delays or unexpected circumstances.

4. Shipping Costs

Shipping fees are calculated at checkout based on your chosen delivery method. Any promotional free‑shipping offers will be clearly displayed on our website.

5. Tracking Your Order

If your order includes tracking, you’ll receive a tracking link via email once your parcel has been shipped.

6. Missed Deliveries

If a delivery attempt is missed, the courier may:

Leave a card
Attempt redelivery
Deliver to a neighbour or safe place (depending on your preferences)

Unclaimed parcels returned to us may require an additional postage fee for resending.

7. Lost or Delayed Parcels

If your order hasn’t arrived within 10 working days of dispatch, please contact us at 2merch.co.uk@gmail.com .

8. Address Errors

Please double‑check your shipping address at checkout. We can’t take responsibility for delays or lost parcels caused by incorrect or incomplete addresses.