🔒 Privacy Policy

1. Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Email address

• Shipping and billing address

• Phone number (if provided)

• Payment details (processed securely by our payment provider)

Automatically Collected Information

When you browse our website, we may collect:

• IP address

• Device type

• Browser type

• Pages viewed

• Cookies and tracking data

This helps us improve your shopping experience.

3. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate with you about your order

• Respond to customer service enquiries

• Improve our website and services

• Send marketing emails (only if you opt in)

We never sell your personal information.

4. Payment Processing

We use secure third‑party payment processors. We do not store your full payment card details on our servers.

5. Cookies

Our website uses cookies to:

• Remember your preferences

• Improve website performance

• Analyse how visitors use our site

You can disable cookies in your browser settings, but some features may not work properly.

6. Sharing Your Information

We only share your information with trusted third parties when necessary, such as:

• Payment processors

• Delivery couriers

• Website hosting providers

These partners only receive the information needed to perform their services.

7. Data Security

We take reasonable steps to protect your data from loss, misuse, or unauthorised access. However, no online system is 100% secure, so we cannot guarantee absolute protection.

8. Your Rights (UK GDPR)

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate information

• Request deletion of your data (in certain cases)

• Opt out of marketing emails at any time

• Request a copy of your data

To exercise these rights, contact us at 2merch.co.uk@gmail.com .

9. Data Retention

We keep your information only as long as necessary for:

• Fulfilling your orders

• Legal or tax obligations

• Business operations

After this, your data is securely deleted.

10. Third‑Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at: 2merch.co.uk@gmail.com .